₹0 brokerage, alwaysNow auditing PGs across Boring Road, Kankarbagh, Bailey Road and Ashok RajpathEvery listing physically visited by our teamReal people on WhatsApp, 9am–9pm, 7 daysRefer a friend and earn when they move in₹0 brokerage, alwaysNow auditing PGs across Boring Road, Kankarbagh, Bailey Road and Ashok RajpathEvery listing physically visited by our teamReal people on WhatsApp, 9am–9pm, 7 daysRefer a friend and earn when they move in
The dining hall of a PG Mila partner property
Help centre

Questions we get asked

If yours isn't here, message us on WhatsApp. Somebody answers between 9am and 9pm, seven days.

Costs

Are there really zero brokerage and hidden charges?
Yes — 100% zero dalali. You pay only the listed room rent and security deposit, directly to the property owner. No agent cuts, no viewing fees, no surprise charges from our side at check-in.
How does PG Mila make money, then?
Property owners pay us a commission when a student moves in, and can buy optional featured placement on the site. Students pay us nothing at any stage. We put this on the page because you should know who is paying whom.
Do I pay anything to visit a property?
No. Visits are free and there is no obligation at the end of one. Visit three places if you want to — we would rather you did.
Is electricity included in the rent?
Usually not. Most properties charge electricity on actuals against a sub-meter, and some charge a flat monthly amount. Every listing has a “charged on top” column that spells this out before you visit.

Booking and visits

Can I visit or take a virtual tour before booking?
Yes. Schedule a free in-person visit through the site, or ask for a verified video walkthrough if you are moving from outside Patna. We have walkthrough videos on file for most listings.
Can I book a room online?
Not yet. Right now you enquire, we share the exact address, you visit, and you deal directly with the owner. Online booking and payments are coming; nothing is paid until you have seen the room.
Why is the exact address hidden until I enquire?
Two reasons. It keeps residents’ addresses off the open web, and it stops brokers from lifting our audited listings and reselling them. The map pin shows the correct area, offset by a few hundred metres.
Can I hold a room before I reach Patna?
Tell us your arrival date and we will hold a visit slot and flag the room to the owner. We cannot guarantee a bed without a deposit, and that deposit goes to the owner, not to us.

Safety and verification

What does “verified” actually mean?
Our team has physically visited the property, inspected the rooms, washrooms and kitchen, run a Wi-Fi speed test and photographed it. The audit month is shown on every listing. Here is the full checklist and what gets a property rejected.
Who do I call if something goes wrong at night?
Every listing shows the property’s own emergency contact — the warden or manager. For anything about the listing, our published standards, or a mismatch between the two, our team is on WhatsApp from 9am to 9pm, and you can report a problem from any listing page.
Does PG Mila do police verification of residents?
No — that is the property owner’s responsibility, along with the KYC documents collected at check-in. What we verify is the property. Each listing states what that owner requires.
Does PG Mila resolve disputes between residents?
We hold property managers accountable for safety, food and facilities, and we act on infrastructure and operational failures. We do not mediate roommate disagreements — but if a situation is genuinely unworkable, we will help you check vacancies and switch at the next billing cycle.
What happens if the PG is not like the listing?
Tell us. We re-audit within seven working days, correct the listing if we got it wrong, and delist the property if the owner misled us. That is the part we own.

Meals and facilities

Are meals, Wi-Fi and electricity included?
It varies by property. Most listings include daily home-style meals, housekeeping and Wi-Fi in the monthly price, and charge electricity on top. Every listing states exactly what is included and what is extra, which is the whole point of the two columns.
Can I opt out of the meal plan?
At most properties, yes — and the listing says so. At a few, meals are bundled with the rent and cannot be removed. That is marked in bold on those listings.
How fast is the Wi-Fi really?
We run a speed test during the audit and publish the number we measured, along with the month we measured it. If it is 18 Mbps, we print 18 Mbps.

Refer and earn

How does the referral programme work?
Share your referral code. Your friend enters it when they enquire. Once they move in and complete the minimum stay, the reward is credited to your UPI within the published window. Full details here.
Is PG Mila just a room-booking website?
No. Beyond verified, zero-brokerage stays you get the resident WhatsApp group, study buddies, offline mixers and PG Mila events, so you never feel alone in a new city.

For property owners

I own a PG — how do I list it?
Submit your property at list your property or message us on WhatsApp. We visit, inspect and photograph it free of charge, and publish it once it meets our standards.
What do I pay?
Listing is free. We take a commission when a student moves in, and Featured and Premium placement are optional paid upgrades. The owner page has the detail.

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